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FAQ
Q:How to ship the goods? A:UPS, DHL, FedEx, EMS, Air Freight and Sea Freight are ok with us.
Q:Are you factory or trading company? A:We are factory and OEM factory previously and also wholesaler of the whole spare parts of excavator.
Q:How can I pay for the orders? A:We accept RMB/USD bank transfer, Western Union, T/T and L/C.
Q:How can you help me if the goods I receive has quality problems A:We replace them freely during the warranty period and are responsible for all the products we sell.
Q:How many Cat replacement parts can you supply? A:We can supply +50000 Cat part numbers,mainly for Cat excavators,engines,dozers,wheel loaders,motor graders and off highway truck.
Q:How about your team members? A:Our team members are mainly from former Caterpillar employee and Cat dealer employee with more than 10 years work experience in Caterpillar or Cat dealer.
Q:Do you have a stable supplier base? A:We are located in Xuzhou city, where there is a huge Caterpillar excavators facility. So,there is a very strong supplier base with high quality.
Q:How much for a sample? A:Please tell me the samples and other details you want, and I will quote you as soon as possible.
